Keepd lets you control who communicates with you.
Our blocking feature works in 2 ways:
- You can manually block any contact you choose.
- Keepd will automatically block contacts that breach our fair use rules and have been identified as sending scam or spam emails.
Once a contact is blocked, you will no longer see any communication from them and all future communication from that contact will be blocked.
Let's take a look at how to block contacts in Keepd.
Blocking Contacts on Web/Desktop
Open your ‘Individuals’ channel list from the side nav and select the contact you'd like to block
Click on the channel info button to open the channel details
Click the ‘Remove’ button in the channel info window
Choose whether you'd like to ‘Block’ or ‘Delete & Block’ the contact
Read the warning and confirm that you'd like to continue with your choice to ‘Block’ or ‘Delete & Block’ the contact by clicking ‘Done’
The blocked contact will no longer appear on your ‘Individuals’ channel list
You can see and manage the full list of all the contacts that have been blocked on your ‘Blocked List’. We've got an article that walks you through managing your blocked list that you can check out here: ‘How to manage your blocked list’
Blocking Contacts on Mobile
Select the contact you'd like to block from your ‘Contacts’ channel list
Click on the channel info button to open the channel details
Click the ‘Remove’ button in the channel info window
Choose whether you'd like to ‘Block’ or ‘Delete & Block’ the contact
Read the warning and confirm that you'd like to continue with your choice to ‘Block’ or ‘Delete & Block’ the contact by clicking ‘Confirm’
The blocked contact will no longer appear on your ‘Contacts’ channel list
You can see and manage the full list of all the contacts that have been blocked on your ‘Blocked List’. We've got an article that walks you through managing your blocked list that you can check out here: ‘How to manage your blocked list’