The blocking feature in Keepd works in 2 ways:
- You can manually block any contact you choose.
- Keepd will automatically block contacts that breach our fair use rules and have been identified as sending scam or spam emails.
Once a contact is blocked they'll be added to your Blocked List.
Your ‘Blocked List’ contains all the contacts that have been blocked from communicating with you. You can check and manage your blocked contacts from your ‘Blocked List’.
Let's look at how to manage your blocked contacts in Keepd.
Managing Blocked List on Web/Desktop
Open the user menu on the top bar
Select the ‘Blocked List’ option from the user menu
Your blocked list will show you a full list of the contacts blocked from communicating with you.
You can see information about the contacts on your blocked list. Such as, whether the contact was blocked by you or automatically by the Keepd system ('How blocked') and when the contact was added to your blocked list ('When blocked').
You can also choose to unblock a contact on the list. To unblock a contact click the ‘Unblock’ button beside their details
You'll need to confirm that you would indeed like to unblock the contact and return them to your channel list
Once unblocked, contacts will return to your channel list
Managing Blocked List on Mobile
Open the settings menu on the home page
Select the ‘Block List’ option from the settings menu
Your blocked list will show you a full list of the contacts blocked from communicating with you.
You can see information about the contacts on your blocked list. Such as, whether the contact was blocked by you or automatically by the Keepd system ('How blocked') and when the contact was added to your blocked list ('When blocked').
You can also choose to unblock a contact on the list. To unblock a contact click the ‘Unblock’ button beside their details
You'll need to confirm that you would indeed like to unblock the contact and return them to your channel list
Once unblocked, contacts will return to your channel list
